We are Duffin’s Estate Agents Ltd (Company number: 07787541) and our address is 13 Preston new Road, Blackburn. BB2 1AR (referred to as “We”, “Us” or “Our”). We are the providers of the website www.duffinsestateagents.co.uk (referred to as the “Site). Our VAT number is 289 8489 12. A reference to "You" or "Your" is a reference to a user of the Site or any of Our services.
Introduction
Here at Duffin’s Estate Agents, We are committed to protecting and respecting Your privacy.
The purpose of this privacy policy is to give You a clear explanation about how Duffin’s Estate Agents may use any personal data that we may collect from You.
It is important for You to read this policy in full to understand what information we may hold about You, how we may use it and how you can access, update and delete Your personal information.
Contacting Us
If you have a query about any of the context on this page or would like to stop receiving marketing and communication from us, please contact us directly at enquiries@duffinsestateagents.co.uk or please write to our office at 13 Preston New Road, Blackburn. BB2 1AR.
What Personal Data Do We Collect About You
Personal Information
Your name
Your address
Date of birth
Email address
Contact number
Property Information
Address
Photographs
Floorplans
Utility Details
Why We Collect It
To provide you with a service that you have requested
For marketing our services and any products
Client Verification/Identification purposes
Preventing Fraud. This may include sharing Your information with credit reference agencies
Personal Information of Others
Before you disclose to Us any personal information of another person, You must obtain that person’s consent. The consent must be for both the disclosure AND the processing of that personal information in accordance with the terms of this privacy policy.
If you are under the age of 16
If you are under the age of 16 you will need to seek permission from Your parent or guardian before you provide any information to us. We may also ask for your parent/guardian's contact details so that we can check they are happy for you to use our Site.
Information from Social Networking Sites
Information from Social Networking Sites includes Facebook, Twitter and LinkedIn
We collect information from social media activity. This includes, likes, shares and tweets on Our social page.
Disclosure to Government Agencies
We are subject to the law like everyone else. We may be required to give information to legal authorities if they so request or if they have the authorisation such as a search warrant or court order.
Sale of Your personal information
Except as specified above, we do not rent, sell or otherwise disclose any of your information to any person outside our business.
You control the data we hold on You
If requested, We will delete Your personal information securely and swiftly. We have in place appropriate security measures to protect Your information from unauthorised access. We will only work with third parties when it is necessary to complete of any services You have requested from us.
Cookies
What Are Cookies
Cookies are small text files which are downloaded to your computer or mobile device when you visit a website or application. Your web browser (such as Internet Explorer, Mozilla Firefox or Google Chrome) then sends these cookies back to the website or application on each subsequent visit so that they can recognise you and remember things like personalised details or user preferences.
Cookies are very useful and do lots of different jobs which help to make your experience on websites as smooth as possible. For example, they let you move between web pages efficiently, remembering your preferences and generally improving your experience (see below for more examples). They can also help to ensure that the properties displayed to you are more relevant to you and your criteria.
Types Of Cookies
Cookies are referred to as session or persistent, depending on how long they are used:
• Session cookies only last for your online session and disappear from your computer or device when you close your browser.
• Persistent cookies stay on your computer or device after the browser has been closed and last for the period of time specified in the cookie. These persistent cookies are activated each time you visit the site where the cookie was generated.
How We Use Cookies
We use cookies to enhance your browsing experience by:
Recognising when you log in and any preferred settings
Giving you a browsing experience that is unique to you and to serve you content which we believe improves your site experience
Analysing how your use our site which helps us to troubleshoot any problems and to monitor our own performance
Changes to This Policy
Our privacy policy may change, update or be altered from time to time. Any changes we may make to our privacy policy in the future will be posted on this page. You should check this page occasionally to ensure you are happy with any changes. We may also notify you of changes to our privacy policy by email.
I normally dread the thought of having all the stress and upheaval that comes with finding and moving into a new place. The team at Duffin's estate agents made the entire process seamless and straight forward and was pleased with how they managed to take care and deal with everything so quickly. Can not recommend their services highly enough. Many thanks once again :)
reviewing Duffin's Estate Agents
Sonia, I really couldn’t be more grateful. Thanks for all your help. Much appreciated.
reviewing Duffin's Estate Agents
I’d just like to say thank you for all your help in moving in to my new home. You have been patient and understanding throughout this process & it’s nice to know that people care. Thanks Again.
reviewing Duffin's Estate Agents
I made enquiries regarding a house purchase. The owner was very supportive and helpful in providing necessary advice and guidance. I had to telephone on a few occasions and found her extremely helpful. I would not hesitate in recommending this service.
reviewing Duffin's Estate Agents
Dear Sonia, I am writing to say that you have been 100% in your services in letting my studio apartment. My tenant gave her notice and within two hours later you had a viewing lined up, which resulted in the property being reserved.